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Call to speak to your personal Travel Consultant 01483 345 701

Monday-Friday 9am-6pm; Saturday 9am-5.30pm

Call to speak to your personal Travel Consultant

01483 345 701

Monday-Friday 9am-6pm; Saturday 9am-5.30pm

ABTA Advice

We are a Member of ABTA, membership number V8471. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute.

If we can’t resolve your complaint, go to ABTA to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on their website. You can also access the European Commission Online Dispute (ODR) Resolution platform. This ODR platform is a means of registering your complaint with us; it will not determine how your complaint should be resolved.

The Association of British Travel Agents (ABTA) Information Department offer advice on travel related subjects and can verify ABTA membership details. Calls are charged at 50p per minute between 9am and 5.30pm: 0901 201 50 50 (UK Callers Only). ABTA’s main aims are to maintain high standards of trading practice for the benefit of its Members, the travel industry at large, and the consumers that they serve.

How to have a safe and healthy holiday in the sun

With the summer holiday season underway, ABTA have released a guide, as how stay safe and healthy in the sun.

For ABTA's statement on the EU Referendum, click here

With Summer holidays underway, now that the schools have broken up. ABTA have issued a 'swim safe' fact sheet to help keep safe in the water.

Enjoy the Water, Swim Safe

With the ski season underway, ABTA have released a guide, as how stay safe and healthy in the snow.

You can view these by clicking on the above links, which will open the PDF in a new window within your browser.

To view a PDF document you need to have a suitable reader program installed on your computer this usually means installing Adobe Reader. You may already have it installed on your computer. If not, the software is free and downloadable from Adobe's website.